Close the mental-health gap, inside primary care.
The Collaborative Care Model (CoCM) brings a behavioral-health care manager and psychiatric consultant into your practice — so patients get real, measured mental-health treatment without a referral that never happens. ZOC provides the software and the care team to run it.
Why it matters
Most behavioral health goes untreated.
Referrals to outside psychiatry fall through, and untreated depression and anxiety worsen every chronic condition a patient has. CoCM keeps treatment where the trust already is.
50%+
of behavioral health referrals are never completed
2×
higher medical costs for patients with untreated depression
70%
of psychotropic prescriptions are written in primary care
The care team
A three-person team around every patient.
Treating clinician
The primary-care provider who prescribes, oversees the care plan and stays accountable for the patient.
Behavioral health care manager
The day-to-day contact — tracking symptoms, coaching, and coordinating between the patient and the team.
Psychiatric consultant
A psychiatrist who reviews the caseload weekly and advises on diagnosis and treatment adjustments.
How CoCM works
Measurement-based, stepped care.
Screen & enroll
Identify patients with depression, anxiety or other conditions and capture consent.
Measure with PHQ-9 / GAD-7
Track validated symptom scores every month to see what's actually working.
Registry-based review
The psychiatric consultant reviews the whole caseload and flags patients who aren't improving.
Stepped, adjusted care
Treatment is intensified or changed until the patient improves — not left to drift.
Reimbursed monthly, run for you.
CoCM is billed with time-based CPT codes each month. ZOC’s behavioral-health coordinators handle the tracking, registry and documentation — your clinicians stay in the loop, not buried in it.