Privacy Policy

1. Information we collect

When you contact ZOC Medical Inc through our website, we collect the information you provide — such as your name, work email, phone number, practice or organization, role, patient panel size, and the contents of your message.

We also collect limited technical and usage data (such as pages visited and actions taken on the site) to understand how the website is used and to improve it.

2. How we use your information

• Responding to your demo requests, enquiries and support questions
• Delivering and administering our platform and services
• Sending service-related communications you have requested or consented to
• Improving our website, content and offerings

3. SMS consent & mobile data

If you choose to opt in to text messages from ZOC Medical Inc, we collect your phone number and a record of your consent. Consent is always optional and is never a condition of purchase.

Your SMS consent and mobile opt-in data are not shared with, sold to, or rented to any third parties or affiliates for their marketing or promotional purposes. Mobile information is shared only with the SMS service providers and aggregators that deliver our messages on our behalf.

4. How we share information

We share information only with service providers that help us operate — such as email delivery, hosting and analytics providers — under obligations to protect it. We may also disclose information where required by law or to protect our rights.

We do not sell your personal information.

5. Cookies & tracking

This website uses a small number of cookies and similar technologies. Strictly necessary storage keeps the site functioning, and privacy-respecting analytics help us understand which pages are visited so we can improve our content.

We do not use advertising or cross-site tracking cookies, and we do not build advertising profiles. You can block or delete cookies in your browser settings at any time — the site will continue to work, though some features may be limited.

6. Data security & retention

We apply reasonable administrative and technical safeguards, including encryption in transit and role-based access controls, to protect the information we hold.

We retain information for as long as needed to fulfil the purposes described in this policy or to meet legal obligations, after which it is deleted or de-identified.

7. Your choices

• Text messages: reply STOP to any message to opt out, or HELP for help
• Email: use the unsubscribe link in any non-transactional email
• Access, correction or deletion: email support@zocmedical.com and we will respond promptly

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, and the “Last updated” date above reflects the most recent revision.

9. Contact us

Questions about this policy or your data? Email support@zocmedical.com.